Request Service for Your Facilities
When you need maintenance or repair for your facilities, just submit a service request and a technician from NC Sound will assist you as soon as possible. We have a dedicated service department that handles all of our customers' service needs. All of the systems we install are eligible for maintenance and repair. Requests are managed by a service-based software package that allows you to input a service ticket into our system in real time. Once the form below is completed, an email is sent immediately to our service manager and it generates a service order in our system. This ensures the fastest possible notification of your request and that your request is tracked and completed.
Need help now? For emergency service, contact John Payne at 919-394-4869 or Joe Glover at 919-427-4507. Please submit all non-emergency service requests through the form below.
Contact if you have any questions about requesting our audio video services and other services through our site. We are based in Pikeville, North Carolina, and proudly serve clients throughout the state, as well as in South Carolina.